Terms of service

1. Who we are

Efforma is operated by [Efforma legal entity name], a company registered in the Kingdom of Bahrain under commercial registration number [CR number], at [Registered address], Kingdom of Bahrain (“Efforma”, “we”, “us”). You can reach us at [email protected].

2. These terms

These terms form the agreement between you and us when you create an account or use Efforma, including Adapt and any later product. By creating an account you accept them electronically, which is valid under the Electronic Communications and Transactions Law of the Kingdom of Bahrain (Decree-Law No. 54 of 2018). If you use Efforma for an organisation, you confirm you may accept these terms on its behalf.

You must be at least 18 years old, or the age of legal capacity where you live if that is higher.

3. Your account and workspaces

You sign up with an email address or a Google account. Keep your sign-in details private; you are responsible for activity under your account. A workspace’s owner and admins decide who else can see and work on its files. Each person may own one Free workspace.

4. Plans, prices and payment

Plans, limits and prices are listed on the pricing page and are in US dollars. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Taxes, including value added tax in the Kingdom of Bahrain or elsewhere, are added at checkout where they apply.

Paid plans renew automatically each month or year until cancelled. You can cancel at any time from your billing settings; your plan continues to the end of the period you have paid for and then does not renew.

Subscriptions started during the first 3 months after launch keep their opening price for as long as that subscription stays active. If you cancel and subscribe again later, the price at that time applies. For other subscriptions, we will tell you by email at least 30 days before a price change takes effect, and you may cancel before it does.

5. Adapts and limits

An adapt is one design file adapted to the sizes you choose in one job, counted when you export. Each campaign-series version counts as one adapt. Unused adapts do not carry over. When a workspace reaches its plan’s limit, exports pause until the next billing date or an upgrade.

6. Your files and your work

You own the files you upload and everything Efforma produces from them. You give us permission to store and process them only to provide the service to you, and only for as long as your workspace’s retention setting allows. We treat them as confidential.

We do not train any model on your files, your outputs or your workspace content, and we will not start without your explicit opt-in.

You confirm that you have the right to use everything in the files you upload, including images, artwork and fonts. Font licences often limit where a font may be used; that remains your responsibility.

7. Acceptable use

Do not use Efforma to break any law, including the laws of the Kingdom of Bahrain; to infringe anyone’s rights; to upload malicious files; to interfere with the service or other users; or to resell access without our written agreement.

8. What the service does and doesn’t do

We publish what Adapt supports, degrades and rejects on the compatibility page. Features marked beta, such as Portrait sizes, may change. Check exported files before you deliver them. We may change or improve features; if a change removes something material from a paid plan, we will tell you in advance and you may cancel.

9. Suspension and ending the agreement

You can delete your workspace or your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, and we will tell you why unless the law prevents it. If we close an account without a breach on your part, we will refund any unused part of a prepaid period.

10. Liability

We provide Efforma with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided as it is and as available.

We are not liable for indirect or consequential loss, such as lost profits, lost business or missed deadlines. Our total liability arising from Efforma in any twelve months is limited to the amount you paid us in those twelve months, or USD 100 if you are on the Free plan.

Nothing in these terms limits liability for fraud or gross negligence, or any other liability that cannot be limited under the laws of the Kingdom of Bahrain, and nothing affects rights you have as a consumer that cannot be waived.

11. Changes to these terms

If we change these terms in a way that matters, we will email you at least 30 days before the change takes effect. If you continue using Efforma after that date, the new terms apply; if you don’t accept them, you can cancel before then.

12. Governing law and disputes

These terms are governed by the laws of the Kingdom of Bahrain. Please contact us first so we can try to resolve any problem. If we cannot, the courts of the Kingdom of Bahrain have jurisdiction, without removing any mandatory consumer protection you have under the law of the country where you live.

13. Language

These terms are written in English. [Arabic version and which text prevails: to be confirmed.]

14. Contact

[Efforma legal entity name], [Registered address], Kingdom of Bahrain. Email [email protected]; for legal or security matters, [email protected].